How do I see, correct or delete the data you hold about me?
Email dpo@printlogik.co.uk and tell us what you would like. We respond within one month, at no charge in normal circumstances.
What you can ask for
- A copy of the personal data we hold about you.
- Anything inaccurate or incomplete to be corrected.
- Your data to be erased, where there is no continuing reason for us to hold it.
- A restriction on how we use it while a concern is resolved.
- Certain data in a machine-readable format.
- An end to processing based on legitimate interests, or to direct marketing.
- To withdraw a consent you have given.
Your artwork
We store your artwork so reordering is quicker. You can ask us to delete it at any time.
What we keep, and for how long
| What | How long |
|---|---|
| Order and financial records | 7 years from the end of the relevant accounting period |
| Artwork and print files | While you are an active customer. Reviewed after 3 years with no order |
| Account details | While your account is open. After 3 years of inactivity we contact you before closing it |
| Call recordings | 30 days |
Marketing emails
Every marketing email has an unsubscribe link, which takes effect immediately. It does not stop messages about an order you have placed.
We do not sell your personal data. If you are unhappy with how we have handled it, email us first. You can also complain to the Information Commissioner’s Office.
The authority is our Privacy Policy.