How do I cancel PrintPass?
To cancel, email hello@printlogik.co.uk. If you tell us within 30 days of the day your subscription started, we cancel it straight away with nothing more to pay.
After your first 30 days
| Plan | How cancelling works |
|---|---|
| Starter, paid monthly | Cancel at any time with 30 days’ notice. |
| Growth or Partner, paid monthly | Cancel with 30 days’ notice. The subscription ends at the end of that notice or the end of the three-month minimum term, whichever is later. |
| Any yearly plan | The plan runs to the end of the year you have paid for, and your credit keeps arriving each month until then. Tell us before your renewal date and it will not renew. |
Payments that fall due during a notice period are collected, and the credit for them is added, as normal.
Leaving Growth or Partner early
If a Growth or Partner subscription ends before its three-month minimum is complete, other than in the first 30 days, the remaining payments for those three months become due and we invoice them. The credit for those months is added once they are paid.
Cancelling the Direct Debit at your bank
If you cancel your Direct Debit with your bank without telling us, we treat that as you cancelling your subscription, and the rules above apply.
Your credit after you cancel
Credit already on your account can be spent until it expires, three months after it was added.
For what is and is not refunded, see Can I get a refund on PrintPass? The authority is section 9 of the PrintPass terms.